• Product Management & Strategy
• UI/UX design and writing
• User and market research
• Product analytics

• User flows and wireframing
• Agile product development
• Solution ideation and workshopping methods

Feb. 2024 - Present

Remote

• Set the vision and manage product planning through to launch of Creator Intelligence solutions.
• Manage and develop team of Senior Product Managers.
• Implemented customer feedback loop, for collecting and prioritizing direct client insights to inform product prioirties

Aug. 2023 - Jan. 2024

Remote

• Scope, plan, and complete 3 capstone projects in 2-week sprints that span user research, synthesis, competitive analysis, user flows, wireframing, prototyping, and testing.
• Participate in weekly design reviews with mentor and community by presenting work to gather feedback.
• Prepare high-fidelity prototypes in Figma for moderated usability tests and hand-off to engineering.
• Completing 500+ hours of UX/UI design course and project work.

May 2022 - Aug. 2023

Remote

• Spearheaded cross-functional alignment of Panther’s no-code UI/UX for querying data across the web application, unblocking sales pipeline by expanding the serviceable market.
• Led research and solution ideation for end-to-end threat-detection editing workflow that unified two disconnected experiences resulting in a decrease in false-positive alerts.
• Leveraged product usage data to prioritize and simplify a key detection editing workflow from 4 clicks to 1.
• Conducted gap analysis of a data replay feature to improve error prevention and self-serve recovery resulting in a decrease in workflow abandonment.
• Led a design workshop with company leadership and stakeholders to align on customer pain points and ideate a GitHub integration with Panther’s web application.

May 2020 - May 2022

Remote

• Owned Tribe's core community management and reporting product roadmap, leading to a $70MM acquisition with less than $2MM raised by 2021.
• Generated wireframes by referencing Material Design systems, collaborating with design stakeholders, and articulating UI requirements for developers.
• Responsible for defining and testing launch readiness user stories to ensure quality and reliability, resulting in easiest to use product in the category as rated on G2.
• Wrote UX copy for Tribe's product and onboarding flows, ensuring consistent brand and tone, helping reduce onboarding from 8 to 3 weeks.

June 2018 - May 2020

San Fransisco, CA

• Championed continuous discovery framework with turnkey user recruiting tactics resulting in a minimum of 2 weekly user interviews and a cohort of 12 advisory council customers, informing product decisions.
• Synthesized early user feedback to develop and present 4 distinct user personas for Tribe's core product, informing a clear focus on target customers for R&D teams.

Feb. 2017 - Jun. 2018

San Fransisco, CA

• Responsible for ~$2M in ARR by onboarding and servicing 30 customer accounts across 4 continents.
• Managed recruitment and development of Junior CSM as my direct report; implemented a quarterly professional development plan resulting in her promotion at year-end.

Sept. 2014 - Feb. 2017

Los Angeles, CA

• Reduced turnaround time for quarterly Marketing Department metric reports from 4 weeks to 1 week by producing a turnkey template with the graphic design team
• Promoted from Marketing Specialist to Senior after one year

2010 - 2014

Los Angeles, CA

• B.A. Psychology (Honors)
• B.A. International Relations Global Business, Global Marketing